![]() TSB won the Consumer NZ People’s Choice Award for Banking and Financial Institution of the Year in the Roy Morgan Customer Satisfaction Survey for the fourth time.Ģ015: TSB was named the Roy Morgan Customer Satisfaction Financial Institution of the Year for the third time and was awarded the Canstar Blue Most Satisfied Customers in Banking Award.Ģ014: The Bank was named Financial Institution of the Year for the second time by the Roy Morgan Customer Satisfaction Survey.Ģ013: TSB won the Roy Morgan Customer Satisfaction Financial Institution of the Year, “People’s Choice” in the Sunday Star Times Banking Award for the second time and the Canstar Blue Most Satisfied Customers in Banking Award for the second time.Ģ012: TSB was named “People’s Choice” in the Sunday Star Times Banking Awards and won the Canstar Blue Most Satisfied Customers in Banking Award.Ģ011: TSB Bank branch is opened in Newmarket.Ģ010: The Bank opened a branch in Nelson. HRINZ Workplace Engagement Programme of the Year AwardĢ016: Branches opened in NorthWest and Botany, Auckland.Reader’s Digest Quality Service Awards for Personal Banking.Canstar Blue Overall Customer Satisfaction Award for Banking.Consumer NZ People’s Choice Award for Banking.Here are just some of our milestonesĢ022: TSB won the Consumer NZ People’s Choice Award for Banking for the seventh year in a rowĢ021: TSB won the Consumer NZ People’s Choice Award for Banking for the sixth year in a row.Ģ020: TSB won the Consumer NZ People’s Choice Award for Banking for the fifth year in a row.Ģ019: TSB won the Consumer NZ People’s Choice Award for Banking for the fourth year in a row and the KPMG New Zealand Customer Experience Excellence Award.Ģ018: TSB won the Consumer NZ People’s Choice Award for Banking for the third year in a row and the Canstar Blue Overall Customer Satisfaction Award for Banking.Ģ017: To better reflect a growing nationwide presence, the Bank rebranded and changed its name to TSB. So how did it work out for us? We grew stronger, with a goal to help New Zealanders get ahead, and are still making decisions in the best interests of our customers today.Īlong the way, we’ve been recognised for our customer service, and putting you first is just as important as it always has been. But within a few years it faltered and was sold off to an Aussie bank. The pressure to merge was intense – from the other banks, and the government. ![]() When the government proposed a merger of all 12 independent New Zealand banks back in 1985, we knew it wouldn’t be in the best interests of our customers.
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